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Photo by  Diana S.

Getting Started

What is Viewfindr?

Viewfindr is a community where both Black creatives and clients can connect to find each other. We want to make the process easier for both of you so you can get back to creating dope work! Creative Professionals: all you need is an account to be listed. Clients: all you need to do is search for who you need!

How does Viewfindr work?

Viewfindr simplifies the search process for Black creatives behind the lens by connecting the best clients to the best Black creative teams with the click of a button. Creative Black professionals showcase their business services and pricing on Viewfindr. Clients easily search for the specific type of team they need to get their vision executed.

How do I create an account?

How do I create an account?

Creating an account is simple and it keeps all of your preferences saved so you can always come back to where you left off. Go to the Home page and click on "Sign Up" in the top right corner to get your account in minutes.

I am a business professional. How do I create a professional account?

I am a creative professional. How do I create my business listing account?

If you are a creative looking to gain more leads, land more gigs and gain tons of exposure for your work, you're in the right place! Creating a business account and listing is simple and it keeps all of your preferences saved so you can always come back to where you left off. Click Get Listed at the top right of the Home page to get your business featured on Viewfindr in minutes.

Does it cost to make a Viewfindr account?

Does it cost to make a Viewfindr account?

Nope, it is free to create an account with Viewfindr!

About Viewfindr

About Viewfindr

Get to know us here.

Managing My Account

How do I change or recover my password? 

How do I change or recover my password? 

Upon Log in, under the log in credentials boxes, click "Forgot Password" and you will be sent a password recovery email. Be sure to check all spam and junk inboxes.

How do I manage my appointments?

How do I manage my account?

To manage your account, simply log in from the Home page header bar and once logged-in, click the profile avatar on the top right of the page and click "My Account" from the drop down.

Feedback

How do I rate or review a business?

How do I rate or review a business?

To leave a rating or review on your experience with a business, log into your account and search for the business you wish to leave a review for. At the bottom of their business page, click "Write a Review". If you do not have an account, click Sign Up on the Home page to make your free account.

How do I submit a suggestion or concern?

How do I submit a suggestion or concern?

To submit a suggestion or report a concern, click on Contact Us on the bottom of any page. All of your inquiries will be answered as soon as possible. We always gladly appreciate any suggestions that will enhance your experience with Viewfindr!

Bugs and Performance Issues

Bugs and Performance Issues

We are consistently updating our site with ongoing bug fixes.

Contact Us

How do I contact someone about my problem?

How do I contact someone about my problem?

We are happy to help you navigate with Viewfindr in any way we can help. Feel free to contact us here with your question or concern.

How do I support Viewfindr?

How do I support Viewfindr?

We greatly appreciate all of our supporters and "findrs"out there! To support Viewfindr's mission, please click on Support Us at the bottom of any page or email hello@theviewfindr.com.

Health and Safety

Our support during COVID-19

Our support during COVID-19

We are here to support our creative community.  Whether you’re a customer looking for just the right creative, or a local business looking for quality customers, Viewfindr is all about connecting people together to create dope work. However, we do understand that when health experts urge us to keep our distance from each other, fulfilling our mission becomes a bit challenging. At Viewfindr, the health and safety of the communities we serve are our top priority.  Above all, we’ll continue to be here for you: our customers and creatives. We’ll get through this together by staying informed, making safe choices and supporting each other.

Where can I get information on how to navigate COVID-19?

Where can I get information on how to navigate COVID-19?

The situation is changing everyday. We recommend adhering to the guidelines of the CDC and your local health officials. Some states and counties have stricter guidelines in place.

What safety measures are Creatives taking at this time?

What safety measures are Creatives taking at this time?

Viewfindr is encouraging all Creatives/Creative teams to review CDC safety guidelines and pledge to take preventive measures to limit their, and your, exposure to COVID-19. Customers can see if a Creative team is taking preventive measures in their profile at the top of the page.

I am a business, and I still wish to offer services during COVID-19. What steps should I take?

I am a business, and I still wish to offer services during COVID-19. What steps should I take?

Let clients know you’re taking their health and safety seriously by keeping up to date on CDC guidelines. Your profile can show prospective customers that you’re taking preventive measures to limit their and your exposure to COVID-19. When filling in your profile, make sure to select:

Payments & Refunds

How do I change or manage my linked bank accounts?

How do I change or manage my linked bank accounts?

Viewfindr is a marketplace where both creatives and clients can connect to find each other. We want to make the process easier for both of you so you can get back to creating dope work! Creative Professionals: all you need is an account to be listed. Clients: all you need to do is search for who you need.

How do I request, manage, receive refunds?

Viewfindr is a marketplace where both creatives and clients can connect to find each other. We want to make the process easier for both of you so you can get back to creating dope work! Creative Professionals: all you need is an account to be listed. Clients: all you need to do is search for who you need.

How do I request, manage, receive refunds?